Why Our Clients Love Us
We forge longstanding relationships with our clients by exceeding their expectations and staying on the forefront of their needs. In fact, our two founding clients have been with us since our founding more than 20 years ago. Here’s what our clients appreciate most about working with us:
We always deliver a high-quality, polished work product that is on deadline, on budget and on target.
Our flat organizational structure allows us to quickly turn around projects for our clients and helps to control costs.
We inject a dose of creativity into our clients’ communications that cuts through the clutter and generates awareness.
We know the language of serious business. We create compelling communications from subject matter that is complex and/or technical.
We’re on top of trends and know the vernacular of the industries we serve, which enables us to create communications that resonate with our clients’ target markets.
Roop & Co. is proud of the award-winning work the firm has completed on behalf of our clients. The firm has been recognized with numerous distinguished awards for creating leading-edge communications projects that generate measurable business results.
2 SABRE Awards
9 Crystal Communicator Awards
3 Videographer Awards
6 PRSA Silver Anvil Awards
5 PRSA Bronze Anvil Awards
IR Magazine U.S. Award for Annual Reports
3 NAIC/BetterInvesting Nicholson Awards
5 Hermes Creative Awards
2 League of American Communications Professionals Vision Awards
Print Industry of America (PIA) Award
9 IABC Silver Quill Awards
16 PRSA East Central District Diamond Awards
38 IABC Vision Awards
42 PRSA Cleveland Rocks Awards
PRSA Greater Cleveland Chapter Lighthouse Award to Jim Roop for contributions to the PR profession
Smart Business News Magazine Pillar Award for Community Service
We’re proud to donate our time, talent and treasure to support the following non-profit organizations:
Seek clients where the opportunity for long-term partnerships exists.
The firm’s role must include counsel and strategy. CEO access is a must.
Serve a base of clients only as large as can be handled in a hands-on, high-quality manner.
When opportunities exist, foster commerce among clients.
Take personal ownership of the client’s resources. Spend client funds as if they were our own.
Treat every person in the client organization with the same courtesy and respect as when interacting with the CEO.
Keep all promises.
Meet or beat all deadlines.
Adhere to all established budgets.
Perform all work to the highest standards of quality.
Conduct everyday business with candor, honesty, high ethical standards and mutual respect.